After-Sales Support
Reliable Warranty | Priority Service | Flexible Maintenance Plans
At Commercial & Office Blinds, we believe in providing exceptional after-sales support to ensure your blinds remain in perfect working condition long after installation. Whether you need assistance under our standard warranty or want the added reassurance of a maintenance plan, we have options to suit every business.
Warranty & Standard Support
Every blind we install is covered by a 1-year warranty, giving you complete peace of mind.
✔ Covers manufacturing defects and installation issues
✔ Support provided within our standard response times
✔ Repairs or replacements carried out as needed
If an issue arises outside of the warranty period, we’re still here to help with ad-hoc repairs and servicing, available on a chargeable basis.
Additional Services
For customers who may not require a full maintenance plan, we also offer:
- One-Off Service Appointments – Perfect if you just need a single maintenance check.
- Emergency Repairs – Fast response for urgent issues.
- Replacement Parts & Upgrades – Keep your blinds and shutters up to date.
Priority Support with Our Maintenance & Service Plans
For businesses looking for ongoing protection, faster call-outs, and reduced downtime, we offer flexible maintenance contracts at three levels: Bronze, Silver, and Gold.
Bronze Plan – Essential Support
✔ Faster response times compared to standard support
✔ Annual service visit to check and adjust blinds
✔ Priority booking for repairs (charged separately)
✔ Discounted call-out fees
Ideal for businesses that want priority support but prefer to pay for repairs as needed.
Silver Plan – Comprehensive Cover
✔ Quicker call-out response than Bronze
✔ Annual servicing and adjustments included
✔ Minor repairs covered
✔ Discounted spare parts
✔ Lower call-out fees than Bronze
A great option for those who want a balance of proactive maintenance and cost-effective repairs.
Gold Plan – Ultimate Protection
✔ Fastest call-out response times
✔ All servicing visits included
✔ Repairs and labour costs fully covered
✔ Spare parts included at no extra cost
✔ Bi-Annual servicing and adjustments included
✔ No call-out fees
Perfect for businesses that want complete peace of mind, with all costs covered for worry-free blinds maintenance.
Need Help? Get in Touch
📞 Contact us today to discuss your maintenance needs, request a quote, or find out which plan best suits your business.